Request at Acer Austria

How is it possible that within a quarter a large range of economical 13'' notebooks without operating system suddenly only with Windows is available?



  2016-04-25 11:22 filled form at Acer.at (translated from German)


Hello, I am writing this to an Acer ES1-331-C0YK purchased in May 2016. In November 2016 I bought an ES1-331-P498 for my wife.

I would now like to buy 2 more ES1-331 or 332 without Windows but can not find a single offer on Geizhals.at.

  2016-11-26 14:56 E-mail from Acer Support


We will be happy to help you answer your question.

Regrettably we have to inform you that we only offer the models with operating system only.

From the ES1-331 there was once a notebook without, but is not expelled, since it was replaced by the ES1-332. We only offer this with operating system.

We hope we could answer your question and wish you a pleasant day. Should you have any further questions, please do not hesitate to contact us.

  2017-04-27 08:16 my answer


Great, I have to install nothing more self.
Then please tell me which ES1-332 model is
with the operating system Ubuntu.

  2017-04-28 13:17 E-mail from Acer Support


Thank you for your feedback.

The ES1-332 is offered exclusively with Windows 10 only.

Notebook completely without operating system may not be sold, since the switching-on of a notebook must be possible.

We apologize for the inconvenience. Without operating system already includes a limited Linux version. There are therefore only two different versions with the operating system. Windows 10 or the limited Linux version.

However, you have the option to create a recovery backup using our pre-installed software "Acer Recoverymanagement" and then delete the operating system.

However, please be aware that we only provide support for Windows.

We hope we could answer your question and wish you a pleasant day. Should you have any further questions, please do not hesitate to contact us.

  2017-04-28 14:28 my answer


> The ES1-332 is only offered with Windows 10 only.

This is an unacceptable linkage business.
I basically refuse to support Microsoft
I basically refuse to spend money on a technically catastrophically worse operating system in a coupling business.  

> Notebook completely without operating system may not be sold, since the switching-on of a notebook must be possible.
>
> We apologize for the inconvenience. Without OS already includes a limited Linux version.
> There are only two different versions for the operating system. Windows 10 or the limited Linux version.

Exactly a device with this limited Linux version I would like to buy,
In order to install an actual Linux Ubuntu version on it.

> However, you have the option to create a recovery backup using our pre-installed software "Acer Recoverymanagement" and then delete the operating system.
>
> However, please be aware that we only offer support for Windows.

Windows can not even scan my Canon Lide 20 scanner.
Windows can not even update without reboot.
Windows does not even check on an update, whether I'm at home on the ADSL router or while hanging on the hotspot of my Android.
Windows always takes the right to start any background processes with high power consumption,
If you are in a critical energy saving situation.
You do not really expect me to spend money on such a scrap in a coupling business?



  The Empire Strikes Back


May 2017: The purchase of new Linux notebooks for the entire family is brutally stopped. Not a single economical 13'' notebook without operating system is more to be found in the offers.

Acer Austria answers
Of course, you also get a 13 '' notebook without Windows, but only with expensive high-end models, which are more than three times as expensive as Your devices.


The duel of free browsers
How did the pre-installed MSIE Microsoft Internet Explorer browser work against the other free browsers? From 88 to 5 in 14 years!


Why? Did Microsoft intervene?
Why does the offer of economical 13 '' notebooks without operating system completely disappear? In January 2017 all major manufacturers had been present.